Terms of Use

These Terms govern use of ShiftStay. By creating an account or using the service, you agree to these Terms and the Privacy Notice.

Eligibility

You must be at least 18 years old to use ShiftStay. You are responsible for providing accurate account, profile, assignment, housing, and review information and for keeping your account secure.

What ShiftStay is

ShiftStay is a matching, community, marketplace, and housing-discovery platform designed around traveling professionals. Unless expressly stated otherwise, ShiftStay is not a landlord, real-estate broker, employer, staffing agency, background-check company, escrow provider, insurer, or guarantor of any member, property, transaction, relationship, or outcome.

Housing and payments between members

Members must independently evaluate properties, roommates, owners or managers, leases, deposits, payment instructions, local laws, and personal safety before committing. Do not send money merely because a profile, listing, badge, review, or conversation appears on ShiftStay.

Premium, listings, and local advertising

ShiftStay LLC charges no commission or booking fees. Unlimited property listings, traveler Premium, and local business-card advertisements are complimentary through August 31, 2027. No purchase, checkout, subscription, or payment card is required for this access, and complimentary access does not automatically convert into paid billing. Advertisement review and member-verification requirements still apply.

Rent, deposits, taxes, and payments for real-world housing or other services are separate transactions between members or their chosen service providers. ShiftStay does not collect a commission or booking fee from those transactions.

Reviews, community content, and conduct

Reviews must reflect genuine experiences and should be factual. Do not post harassment, threats, discriminatory content, impersonation, fraud, private medical or financial information, or content that violates another person’s rights. ShiftStay may restrict or remove content or accounts when reasonably necessary for safety, integrity, legal compliance, or enforcement of these Terms.

Verification

Automated identity verification may use Stripe Identity to check a government identification document and, with your consent, compare a live selfie to the document photo. Manual review is available as an alternative. A verification badge means only that the specific verification process described by ShiftStay was completed at that time. It is not a background check or a guarantee of character, current licensure, employment, housing quality, financial reliability, compatibility, or safety.

Dating mode

Dating mode is optional and for adults only. ShiftStay does not perform compatibility guarantees or personal background checks merely because a member uses Dating mode. Use ordinary online-dating safety practices and meet in public until you are comfortable.

Fair housing and non-discrimination

Members offering housing are responsible for complying with applicable fair-housing, anti-discrimination, licensing, tax, and rental laws. ShiftStay tools may not be used to facilitate unlawful housing discrimination.

Account suspension and deletion

You may stop using ShiftStay at any time and can access account-deletion controls from Account Security. ShiftStay may suspend or terminate access for serious or repeated violations, suspected fraud, abuse, safety risks, or legal requirements.

Service availability

We work to keep ShiftStay available and accurate, but features may change and interruptions can occur. You are responsible for maintaining copies of leases, receipts, payment records, and other documents you may need independently of ShiftStay.

Questions

Use Help & Support for account, safety, billing, or platform questions.